Standard shipping typically takes 5–10 business days within the United States. Expedited options may be available at checkout. Please allow 1–3 business days for order processing before shipment.

Yes! International shipping times vary by destination, typically 10–21 business days. Customs fees and duties may apply and are the responsibility of the buyer.

Once your order ships, you'll receive a tracking number via email. You can use it to track your package directly through the carrier's website.

We accept returns on physical items within 14 days of delivery, provided they are unused and in original condition. To initiate a return, please contact us at support@everyonehasastory.com.

Yes, unworn apparel with original tags attached can be returned within 14 days. Items that have been worn, washed, or damaged are not eligible for return.

Due to the nature of digital products, all digital downloads and guides are non-refundable once accessed or downloaded. If you experience a technical issue, please contact us and we'll make it right.

After completing your purchase, you'll receive an email with a download link. Downloads are available instantly after payment is confirmed. Check your spam folder if you don't see the email within a few minutes.

You can download your file up to 5 times within 30 days of purchase. If you need additional access, contact us and we'll help.

100% of donations made through our Impact / EHAS collection go directly to EHAS Inc., a nonprofit dedicated to empowering underserved youth through mentorship, storytelling, and life skills development programs.

Yes, EHAS Inc. (Everyone Has A Story Inc.) is a registered nonprofit organization. Your donation may be tax-deductible — please consult your tax advisor for details.

Still have questions? We'd love to hear from you. Reach out at support@everyonehasastory.com and we'll get back to you within 1–2 business days.