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At Cornell Bunting LLC, we strive to deliver high-quality books, merchandise, and digital products that inspire, empower, and entertain. If for any reason you're not fully satisfied with your purchase, we're here to help.

Books & Printed Materials:
All sales of books and printed materials (including signed copies) are final unless the item arrives damaged or defective.

If you receive a damaged or incorrect item, please contact us within 7 days of delivery at cornellbunting@gmail.com with your order number and a photo of the issue. We will gladly send a replacement or issue a refund.

Apparel & Merchandise:
You may return unused, unworn, and unwashed apparel or merchandise within 14 days of delivery for a refund or exchange. The item must be in its original condition and packaging.

Customers are responsible for return shipping costs, unless the return is due to our error (e.g. wrong item or defective product).

Digital Products (eBooks, Downloads, Programs)

All sales of digital products are non-refundable. Because of the instant-access nature of digital content, we cannot offer returns or exchanges.

If you experience any technical issues accessing your digital files, please reach out to us at cornellbunting@gmail.com, and we will ensure you receive full access.

How to Initiate a Return or Exchange
Email: cornellbunting@gmail.com with:
Your full name and order number
A brief explanation of the issue
Photos of the item (if applicable)
Our team will review your request and provide return instructions within 2 business days.
Upon receipt and inspection of the returned item, a refund or exchange will be processed.
Refunds
Approved refunds will be processed to the original payment method within 5–7 business days after the return is received. Processing time may vary depending on your bank or card provider.

Note:
Items marked with final sales or clearance are not eligible for return.
We reserve the right to deny any return or refund that does not meet the above conditions.
Thank you for supporting Cornell Bunting LLC. We appreciate your trust and are committed to making sure you feel valued.

For any questions, email us at cornellbunting@gmail.com

FAQ

Standard shipping typically takes 5–10 business days within the United States. Expedited options may be available at checkout. Please allow 1–3 business days for order processing before shipment.

Yes! International shipping times vary by destination, typically 10–21 business days. Customs fees and duties may apply and are the responsibility of the buyer.

Once your order ships, you'll receive a tracking number via email. You can use it to track your package directly through the carrier's website.

We accept returns on physical items within 14 days of delivery, provided they are unused and in original condition. To initiate a return, please contact us at support@everyonehasastory.com.

Yes, unworn apparel with original tags attached can be returned within 14 days. Items that have been worn, washed, or damaged are not eligible for return.

Due to the nature of digital products, all digital downloads and guides are non-refundable once accessed or downloaded. If you experience a technical issue, please contact us and we'll make it right.

After completing your purchase, you'll receive an email with a download link. Downloads are available instantly after payment is confirmed. Check your spam folder if you don't see the email within a few minutes.

You can download your file up to 5 times within 30 days of purchase. If you need additional access, contact us and we'll help.

100% of donations made through our Impact / EHAS collection go directly to EHAS Inc., a nonprofit dedicated to empowering underserved youth through mentorship, storytelling, and life skills development programs.

Yes, EHAS Inc. (Everyone Has A Story Inc.) is a registered nonprofit organization. Your donation may be tax-deductible — please consult your tax advisor for details.

Still have questions? We'd love to hear from you. Reach out at support@everyonehasastory.com and we'll get back to you within 1–2 business days.